Privacy Policy

BJ Plastering & Damp Proofing (“we”, “us”, “our”) is committed to protecting your privacy. This policy explains how we collect, use, and safeguard your personal information when you contact us or use our services across Darlington, County Durham, Yorkshire, York, Harrogate, Knaresborough, Thirsk, Ripon and surrounding areas.

1. Information We Collect

We may collect the following information when you contact us, request a quote, or use our services:

  • Your name
  • Address and property details
  • Email address
  • Telephone number
  • Details about the work or survey required
  • Any information you choose to provide in messages or forms

We only collect information necessary to provide our services.

2. How We Use Your Information

We use your information to:

  • Provide quotes, surveys, and services
  • Respond to enquiries
  • Arrange appointments
  • Manage customer records
  • Improve our services
  • Meet legal or regulatory requirements

We do not sell or share your information with third parties for marketing.

3. How We Store Your Information

Your information is stored securely and only accessed by authorised personnel. We retain data only for as long as necessary to:

  • Provide our services
  • Meet legal obligations
  • Maintain accurate business records

4. Sharing Your Information

We may share your information with:

  • Trusted contractors or suppliers involved in your project
  • Legal or regulatory bodies if required by law

We never share your details for advertising or unrelated purposes.

5. Your Rights

You have the right to:

  • Request a copy of the information we hold
  • Ask us to correct inaccurate details
  • Ask us to delete your information (where legally possible)
  • Withdraw consent for communication

To make a request, contact us at info@bj-plastering-damp-proofing.co.uk.

Learn more about your data rights.

6. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, contact:

BJ Plastering & Damp Proofing
38 West Crescent
Darlington
DL3 7PR
Mobile: 07966 999 674
Email: info@bj-plastering-damp-proofing.co.uk